01
Information We Collect
We only collect essential details needed to schedule and execute your sanitation service:
- Contact Info: Name and mobile phone number.
- Service Location: House/flat number, apartment or colony name, locality (e.g. Madhapur, Gachibowli, Kondapur), and landmark.
- Service Details: Tank type, approximate size, and problem description (overflow, blockage, routine cleaning).
02
How We Use Your Information
Your information is used strictly for operational sanitation work:
- Routing the closest vacuum tanker to your address.
- Calling or messaging you with estimated arrival time (ETA) updates.
- Providing transparent service billing and digital invoices.
03
Zero Data Selling Guarantee
WE NEVER SELL YOUR DATA: We do NOT sell, rent, or trade your phone number or personal
details to telemarketers, insurance companies, or third-party advertisers. Your information stays strictly
within Dial-a-Septic Tank Cleaners operations.
04
WhatsApp & GPS Location Data
When booking via WhatsApp, customers often share a Google Map live pin or drop-location:
- This GPS data is used solely by the assigned tanker driver to navigate to your building gate.
- We do not track your location after the job is completed, nor do we store persistent tracking profiles.
05
Data Security & Your Rights
- Security: All communication through our website is encrypted with standard SSL protocols.
- Your Rights: You can request to view, update, or delete your contact records from our booking system at any time by sending a message to our support desk.
06
Contact Privacy Desk
Dial-a-Septic Operations & Privacy Desk:
π Phone: 80740 14420
βοΈ Email: dialaseptictankcleaners@gmail.com
π Address: 1-90/7/B/184, Plot No: 27/C, Street No 2, Patrika Nagar, Madhapur, Hyderabad 500081.
π Phone: 80740 14420
βοΈ Email: dialaseptictankcleaners@gmail.com
π Address: 1-90/7/B/184, Plot No: 27/C, Street No 2, Patrika Nagar, Madhapur, Hyderabad 500081.